Returns & Exchanges

At Deus Ex Machina Europe, we want you to be fully satisfied with your purchase. If your gear isn't the right fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the shipment is securely sealed to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Print your prepaid shipping label from the portal, affix it to the box, and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.